Frequently Asked Questions
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We pride ourselves on our dedicated and knowledgeable team, who tirelessly assist customers worldwide. Our goal is to expand our services to cater to a growing number of websites, with hundreds of new subscribers joining us daily. For answers to commonly asked questions, please visit our FAQ section. Additionally, we're available around the clock to assist you via phone at +1-855-963-2137 +44-808-164-5914, or you can reach us via email at [email protected] For immediate support, take advantage of our live assistance feature.
I have a question about upgrading my account?
Please feel free to contact us. You can reach us by phone at +1-855-963-2137 +44-808-164-5914, or send us an email at [email protected], and we'll be happy to assist you with any questions you may have about upgrading your account.
How can I cancel my membership?
To cancel your membership, you can email us at [email protected], call us at +1-855-963-2137 +44-808-164-5914, or speak to one of our representatives via Live Chat.
Is there a way to know for sure if my account has been canceled?
After canceling your account, you should receive a confirmation email. If you don't see it in your inbox, please check your junk/spam folder. If you still can't find it, don't hesitate to call us at +1-855-963-2137 +44-808-164-5914, or send us an email at [email protected], and we'll be happy to assist you.
I forgot my login information, can someone help?
Our customer service representatives are available to help you retrieve your username or password. You can reach them by calling +1-855-963-2137 +44-808-164-5914, or by using the email form or Live Chat feature on our website.
My credit card keeps getting declined and I don’t know why?
There could be various reasons why your card is being declined. Please try another card to complete the order. If the issue persists, please call us at +1-855-963-2137 +44-808-164-5914, or send us an email at [email protected] You may also want to check with your financial institution for any card-related issues.
Can others see my personal information?
No, your privacy is protected, and other users will not have access to your personal information. If you'd like more information about our privacy policy, please don't hesitate to call us at +1-855-963-2137 +44-808-164-5914, or email us at [email protected]
How do I know it is safe to put my credit card information online?
We utilize a special encryption page when you sign up that only displays the last four digits of your credit card number. We prioritize the security of your personal data and never compromise your privacy. For more details on our privacy policy, please call us at +1-855-963-2137 +44-808-164-5914, or email us at [email protected]